About Us


To empower people to find and keep the jobs they want, and employers to find the labour they need – to build better lives, better communities and a better world.


Creating prosperity and transforming communities through sustainable employment.


Responsiveness, collaboration, inclusiveness, innovation, accountability.

What We Do

The Muskoka-Kawarthas Service System Manager (SSM) oversees all employment service providers in Haliburton County, City of Kawartha Lakes, District of Muskoka, Northumberland County, and Peterborough County and City.

Serving both job seekers and employers, the Muskoka-Kawarthas Employment Services assists our communities with locally responsive employment programs and services, with a goal to remove systemic barriers for clients and improve overall job retention.

By creating more opportunities for sustainable employment, the Muskoka-Kawarthas Employment Services aims to build prosperity within our communities and contribute to a strong regional economy that benefits everyone.

The Muskoka-Kawarthas Employment Services is funded by the Government of Ontario.

Meet Our Team

Profile picture of the Director of Workforce Development, Shanthi Rajaratnam

Shanthi Rajaratnam

SSM Staff Profile Picture

Sarah Haase

SSM Staff Profile Picture

Tammy Jinkerson

SSM Staff Profile Picture

Rebecca Wasson

Profile picture of SSM Staff Member

Kanda Rodgers

Profile picture of SSM Staff Member

Paula Walton

Profile picture of SSM Staff Member

Joy Cyr

Profile picture of SSM Staff Member

Amritpal Singh

Our Virtual Employment Advisors

Our Virtual Employment Advisors provide on-demand support to job seekers, employers, and community members via live chat and video conferencing. Advisors are available days, evenings and weekends to provide you with information about such topics as job search, resume and cover letter advice, job posting process, interview techniques, and many other career and employment related topics.  Not sure if they can help?  Just ask!

Serena Bevilacqua

Profile picture of Employment Advisor named Serena Bevilacqua

Michelle Hennessey

Profile picture of Employment Advisor named Michelle Hennessy

Laura Hewitt

Profile picture of Employment Advisor named Laura Hewitt

Lisah Palmateer

Profile picture of Employment Advisor named Lisah Palmateer


Muskoka-Kawarthas SSM expands local employment service with a new team of virtual advisors

(Peterborough, May 10, 2021) – With a high demand for employment support in the Muskoka-Kawarthas region and the need for virtual service throughout the COVID-19 pandemic, Fleming College’s Muskoka-Kawarthas SSM has launched a new way for job seekers and employers to seek professional employment advice, online and on-demand. Read more

Fleming College launches new employment service for Muskoka-Kawarthas

Peterborough, ON (February 16, 2021) – A new employment service for Muskoka-Kawarthas takes a locally responsive approach to help employers find workers with the right skills, and job seekers find sustainable employment. As the Muskoka-Kawarthas Service System Manager (SSM), Fleming College has launched the Ontario Government’s prototype of streamlined employment services that will define the future of labour market support across the province. Read more

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